DEGermanyMotor Claims

Recover every Euro your motor-claim clients are owed.

From the accident report to the payout: a lead and specialists draft the inquiries, calculate damages, answer insurer rejections, and prepare litigation when it is time.

From accident to payout. Your firm no longer sleeps.

§AZ-2417 · Müller ./. Allianz
On the record
Inbox
Hearing — confirmation
court · clerk
IncomingAZ-2417
Ablehnung Ihrer Forderung — Schaden 2024-184
schaden@allianz.de
"…wir können Ihrer Forderung in Höhe von € 12.400 nicht entsprechen…"
Exhibits — addendum
counsel · file room
Documents — supplemental
client · primary
Team activity
  • Lead → routing to Damages specialist
  • Damages → reading invoice pages 2–4
  • Damages → flagged item 7 (paint) for clarification
  • Objections → identified common rejection reason: §249 BGB
  • Drafting Widerspruch · 312 words
§   Awaiting attorney approval
I'm not sure which version of the workshop invoice is final. Flagging for you.
Verjährung
§ 195 BGB
11:42:17
Draft
awaiting your approval
Widerspruch gegen Schadensregulierung

Sehr geehrte Damen und Herren,

in oben genannter Angelegenheit wird der Ablehnung vom 14.05.2024 widersprochen. Die Reparaturkosten i.H.v. € 8.420 sind gem. § 249 BGB

vollständig zu erstatten. Der Nutzungsausfall berechnet sich nach Schwacke-Tab. F

auf weitere € 1.840 (23 Tage à € 80).

Cited · 2 sourcesv.3 · 1 min ago
Who this team is for

Built for these practices.

Traffic-law firms

Small and mid-sized firms with high motor-claim volume.

In-house insurers

Legal teams handling recourse and third-party claims.

Repair-shop networks

Partner lawyers enforcing claims against opposing insurers.

What the team does

Concrete workflows. Named, not abstracted.

Liability inquiry

First notice to the opposing insurer with file number and evidence.

Quantified demand

Repairs, loss of use, pain and suffering, legal fees — complete and cited.

Objection handling

Eight common insurer rejections, eight playbook-backed responses.

Reminder & escalation

Silence is a signal. Three weeks, then an automatic next step.

Litigation prep

Draft complaint, evidence offers, and amount-in-dispute calculation.

Lien release

Release protocol with bank and repair shop.

Meet the agents

Lead + specialists.

The roster
One lead. A bench of specialists.

Each agent owns one kind of work, and owns it deeply. Like your best associates — except there are forty of them, they're all awake, and none are leaving for a bigger firm.

Lead
Motor-Claims Lead
Intakes cases, routes work, tracks deadlines, talks to the other side.
Specialist
Damages Specialist
Calculates repair costs, loss of use, diminished value, and pain and suffering.
Specialist
Objection Specialist
Recognizes rejection patterns and answers from the playbook.
Specialist
Litigation Prep
Structures complaints, value in dispute, and evidence offers.
Specialist
Correspondence
Keeps repair shop, client, and opponent aligned.
Day one

What it already knows.

Ships knowing
  • BGB §§ 249, 251, 254
    Damages, contributory fault, benefit offset
  • StVG · VVG
    Vehicle-owner liability and direct claims against insurers
  • RVG · Schwacke / Fraunhofer
    Legal fees, loss of use, rental-car tables
  • 8 rejection patterns
    Quota, residual value, fictitious repairs, transfer, UPE, hourly rates, diminished value, expert fees
  • ZPO complaint structure
    Amount in dispute, motions, evidence for each damage item
From your firm

What it will learn.

After 50 cases it knows your house style. After 500, it knows which handlers at which insurers pay quickly. After 5,000, it sees which lawsuits work in which chamber.

The gray zone

How this team handles ambiguity.

§   Situation

Two repair estimates, one higher than the other. Neither is clearly final.

Handling

The team chooses the defensible amount, documents both estimates, explains its reasoning, and lets you decide when the call is contested.

§   Situation

The insurer has been silent for 18 days. Default or negotiation posture?

Handling

The team sets a 14-day reminder, flags limitation risk, and presents the litigation option.

Sample artifacts

Receipts. Redacted.

Quantified demand
redacted sample
Müller v. Allianz · AZ-2417

The damage consists of the following items:

· Net repair costs: €8,420.00 (Mayer repair shop, invoice 2024-184) § 249 II BGB

· Loss of use: 23 days at €80: €1,840.00 Schwacke F

· Diminished value: €1,200.00 BGH VI ZR 35/17

· Legal fees under RVG: €940.00 VV 2300 RVG

Objection
redacted sample
Response to quota rejection

Your 30% quota allocation is not defensible.

The right-of-way violation under § 8 StVO

is documented by the police report (p. 14). Contributory liability is excluded.

Compliance & local statutes

The team's bookshelf.

The team tracks: BGB, especially §§ 249, 251, 254 and 287; StVG; VVG; RVG; ZPO; and the leading BGH case law for motor claims.

FAQ

Questions practitioners ask.

Does anything go out without my review?

No. Every external filing or letter waits for your approval. Internal calculations, file notes, and reminders can run automatically.

What if the insurer raises a clause the team has not seen?

It flags the issue. The team knows its boundary and says so instead of guessing.

Can I set house-style rules?

Once is enough. Date format, salutations, letterhead language — remembered permanently.

Who is liable?

You are, as in any firm. The team prepares the work; the lawyer remains responsible.